Casino Exclusion

Updated over a week ago

With casino exclusion, you'll be locked from accessing any casino games while still having the ability to participate in sports betting on our sportsbook.
It's important to note that this restriction only affects the games you can play and has no other impact on your account. You'll maintain the ability to make deposits, withdraw funds, engage in the chatroom, claim bonuses, and perform other account-related activities as usual.

This restriction cannot be reversed once it is in place. If you wish to play casino games again, you must wait for the restriction to expire on its own. In the case of an indefinite casino exclusion, subject to manual review.

How do I request casino exclusion?

To request casino exclusion and continue playing sports, reach out to our support team through live chat or email. Request to be excluded from casino-only options while still maintaining access to sports betting. Within minutes, our support team will process your request and set up the necessary changes to your account.
From the following options, you can select your preferred time frame:

• 1 day (24 hours)

• 2 days

• 3 days

• 5 days

• 7 days

• 1 month

• 2 months

• 3 months

• 6 months

• 1 year

• Indefinitely

Need Assistance? If you have any questions or need further clarifications, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries you may have.