Proof of Address for Japan: Acceptable Documentation

Updated over 9 months ago

Please note that Betsea's compliance team reserves the right to request any documentation at any given time.

The following documents are acceptable as proof of address:

• Utility bill

  • We accept electricity, gas, or water bills

• Bank or credit card statement

  • If your bank statement is not accepted, you'll be notified by our support team

• Council tax, municipality bill, or a government tax letter

• An official letter from your employer or educational institution

  • Confirming your address, stamped, and signed

• Tenancy agreement

• Bank reference letter

  • Must be in English

  • Must contain the following information:

    • Bank contact information

    • Full name and address

    • Date of account issuing and type of account

    • Date the letter was issued

• Unacceptable Documents:

  • Utility bill:

    • Mobile phone, Internet, and TV utility bills

  • Purchase receipts

  • Medical bills

Other types of document will not be accepted.

Your documentation must comply to the following criteria:

• Submit an original photograph or PDF of the documents. Screenshots will not be accepted.

• All documents must have been issued within the last six months and should be in the Latin international format.

• Ensure your complete name and address are clearly visible.

• The name of the issuing entity and the date of issue must be displayed.

• The entire document must be visible in the image.

Need Assistance? If you have any questions or need further clarifications, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries you may have.